Studio Policies

Discounted Trial Class

              Squak Art Studio offers one trial class to prospective students at a 50% discount from the normal price of a single class (i.e. 1 hour - $13 | 1.5 hours - $19.50 | 2 hours - $25 | 3 hours - $36). During this class, students will draw from sample lessons and explore basic art skills and concepts. Introductory class credit must be used in a single class period during the session in which it was purchased. These credits are limited to one per new student.

 

Early Enrollment Discounts

             Student who enroll 30+ days before the start of the art camp or class session (i.e. spring, summer, fall, winter) will receive a 10% discount on their tuition. Early enrollment discounts are automatically applied to online purchases while they are valid. This offer can be combined with either family or multiple camp discounts for a total of markdown of 15%. Beyond this, other discounts and offers cannot be combined.

 

Family Discounts

              We know the value of sharing art with others, and we offer discounts to encourage it. Family members who are paid for jointly will receive a 5% discount on their class and camp tuition. When enrolling online at www.squakart.com/shop, the family discount can be applied by using the promocode “family5” during checkout.

 

Multiple Camp Discounts

             When a student enrolls in more than one week of camp through a joint payment, the tuition is discounted by 5%. The promo-code for multiple camp discounts is “multi5”.

 

Referral Discounts

When an enrolled student refers a friend or relative who then enrolls in 4+ classes/camp days, both the new student and the student who referred them will receive a $20 discount on their next tuition. The promo-code for referral discounts is “refer20”.

 

Signing Up

               To register and reserve a weekly seat, first contact the studio by email (squakart@gmail.com) or by phone (425.677.7622) and check for availability. Once an open seat is confirmed, payment can be made at the studio or online. Tuition is payable by credit, debit, cash and personal check.  Online enrollments will receive an email confirmation once the payment is processed and the spots are reserved. For your security, we do not keep credit card information on record. We do not currently offer an automatic payment option.

              Tuition deposits are accepted for reservations that are booked 3 or more weeks in advance: $50 for weekly classes, $100 for summer camps, and $150 for art parties. The remainder of the total tuition is due by the first day of attendance. Deposits are fully refundable if notice is given 7 days in advance of the class/camp/party. If less notice is given, they are only redeemable as tuition credits toward classes and camps. These credits become void one year after the original date of purchase.

 

Class Release Agreement & Safety Policy

              At Squak Art Studio we take the safety and privacy of our students very seriously. We are committed to practicing due diligence while overseeing minors in our space. Part of our instruction relates to the safe use of materials, tools and facilities. Nonetheless, all students or their guardians must read and sign the appropriate release agreement in order to attend classes or camps at Squak Art Studio. Class and camp release agreements can be found on our website, or at the studio desk.

 

Maximum Capacities & Waitlists

              It is important that each student receive a fair and equal amount of attention from their instructor. For this reason, we limit the number of seats in our courses to 10 students per teacher. If a class exceeds its occupancy, an assistant teacher or teen volunteer may be brought in to supplement instruction. 

              If the class that you want to enroll in is already at capacity, you can contact the studio and ask to be put on the waitlist for that time slot. If a seat becomes open, we will call the first customer on the list, and they will have 72 hours to reply. If they do not, then we will call the next name on the waitlist and wait the same amount of time.

Gift Certificates

              An enriching creative experience makes a great gift. Squak Art Studio offers gift certificates for classes and supplies. They are redeemable up to one year after the date of payment, after which they would become invalid. To ask about gift certificates, please call, email, or visit us during business hours.

 

Teen Volunteer Program

              If you need volunteer hours for school, or if you just want to be creative and altruistic at the same time, Squak Art Studio has the right program for you. Spend some time working with kids, gaining teaching experience, and even earning class credits in our studio. 10th through 12th graders are eligible with a guardian’s signed consent. Prior art and tutoring experience is a plus, but not mandatory since volunteers will get on-site training. Contact our office for more information.

Excused Absences & Make-Up Classes

              We understand that schedules change unexpectedly. In this light, we try to be flexible and accommodating when scheduling make-up classes and facilitating absences. As many as two classes can be made up per month when notice of an absence is given at least two hours before the student’s scheduled class. This constitutes an excused absence. If notice is not given before this time, then the student will be charged a $10 make-up fee when rescheduling this class. This is regarded as an unexcused absence. If a student has four unexcused absences in a session, they may be removed from the class roster. We ask that students try to use class credits and make-ups within the session that they purchased them for. In exigent circumstances, we allow two class credits to be carried over to the following session.

 

Renewing & Long-Term Enrollment

              Squak Art Studio values returning students. If you plan on re-enrolling for four or more classes, we ask that you submit payment by the first class of your new payment period. Doing so ensures your reservation in a specific class. If payment is submitted after this time, a $10 late fee will be added to your tuition. If seven days pass and payment is not received, the seat may be made available to other students.

Withdrawing & Long Absences

              If a student needs to withdraw from their regular classes indefinitely, we ask that our staff be given at least 7 days’ notice before that student’s last day of class. If a student plans to come back to their normal class within 12 weeks of withdrawal, they can reserve the same class seat by putting down a deposit ($50 for 4+ weekly classes). See deposit details in the ‘Signing Up’ Section above

 

Unexcused Absences

              If a student has four or more consecutive unexcused absences, they are removed from the roster and are no longer guaranteed that seat in future sessions. If they have remaining credits, these become non-refundable and can only be redeemed in classes and camps with available seats. These credits expire one year after their original purchase date.

 

Transferring & Rescheduling

              Students can transfer to a different class once per session without extra charge. If a student needs to transfer twice or more in a session, they will be charged a $10 processing fee for each additional class rescheduling.

              Make-up classes can be rescheduled once without charge if the office is contacted two hours before the student’s scheduled class. If notice is not given before this time, then the student must pay a $10 make-up fee to reschedule this class.

Emails & Phone Messages

              We want to hear from you, so efficient communication is a priority at our office. Squak Art Studio is easiest to contact by phone (425.677.7622) or email (squakart@gmail.com). If you call and we are unable to answer, please leave a message. We respond to emails and phone messages within two business days.

 

Arriving & Dropping Off Students

              Students can enter class five minutes before their scheduled class time, but no sooner. This extra five-minute period is to allow students to get situated, and is non-instructional. We ask that parents and guardians who are dropping off children and teenagers enter with them to ensure that the studio is open and that they are on the class roster.

 

Picking Students Up & Late Pick-Up Fee

              We ask that parents and guardians pick up their students no later than ten minutes after the scheduled end of class. If students are not picked up within this time, the guardian will be charged a childcare fee of $1.00 per minute after the ten-minute grace time.

             

Accompanied & Unaccompanied Dismissal

              After class, students under 18 years old must be accompanied by their parent or guardian when leaving the studio. We can also permit other adults to pick up the student if the instructor is given notice by the guardian before class. For the sake of safety, this adult must be familiar to the student.

              It can be arranged for students age 13 or older to leave the studio unaccompanied. To do so, please fill out an unaccompanied dismissal form at the front desk. The student will then be flagged on the class roster as permitted to leave without an adult caretaker.

             

Refunds & Cancellations

              Squak Art Studio will gladly refund class credits in full up to 14 days after they were purchased, less a $25 processing fee and the value of any used credits. After this period, credits are no longer refundable, but we will keep them on the buyer’s account for up to one year from the date of purchase. These unused credits do not guarantee or reserve a seat in a specific class. They can be redeemed depending on the changing availability of seats and the student’s schedule. 

              Summer camp credits and art parties can be refunded in full, minus a $25 processing fee, if notice is given 7 days before the camp/party date. After the 7-day period, they become nonrefundable but can be kept on file as class credits for up to one year. They become void after this period.

 

Health Needs & Allergies

              Squak Art Studio puts the safety of students above all other priorities. To ensure this, we ask guardians to disclose any medical needs that their enrolled dependents have, if they deem them relevant in a class setting. We especially want to know about life-threatening allergies, and the need for devices such as epinephrine autoinjectors, before the minor enters the studio. This information will help us cater to the health and safety of every student.

 

Wheelchair Access

              Squak Art Studio is on the second floor of the Gilman Station building at 240 Gilman Blvd., Issaquah. This building is exempt from wheelchair ramp and elevator requirements, and the second floor is only accessible by two flights of stairs. Unfortunately, this means that Squak Art Studio is not wheelchair accessible at its current location. We apologize for any inconvenience this might cause to prospective students. If you would like to discuss alternatives to classes held in our studio, please contact our office.

Code of Dress, Conduct & Physical Propriety

             Squak Art Studio strives to provide a healthy, secure, and non-discriminatory environment for everyone. In support of this, guests are required to adhere to codes of dress and behavior laid out in these policies. All guests regardless of gender identity must wear shoes or sandals, as well as a shirt, skirt, dress, pants, or shorts. In other words, one may not dress in a way that exposes their genitals, buttocks, or nipples. Those wearing clothing with profane or offensive imagery or text will be refused service. Firearms and tasers may not be brought into the studio by anyone other than law enforcement. Recreational drugs, including cannabis, are not permitted at any time. When the studio is open to the public, open bottles of alcohol are not permitted.

             Squak Art Studio is proud to offer a welcoming and safe space for everyone regardless of age, gender identity, sexual orientation, disability, race, ethnicity, nationality, political leaning, or religion. If staff determines that the comments or actions of a guest are discriminatory, dangerous, or risk undermining the comfort and well-being of others, then that person will be refused service.

             Both staff and guests are required to compose themselves in a way that preserves the physical and sexual safety of all. To guarantee privacy, it is not permitted for more than one person to enter the restroom at a time, excepting a relation or guardian who must assist their dependent. When a student must be alone with staff in the studio, at least one of them must be in the common space. Students, guests and staff are not permitted to be together in any enclosed part of the studio, such as the restroom or closets. When together, they must always be in a part of the studio that is publicly visible, such as the classroom, gallery or entryway.

             It is vital that guests and staff alike honor the comfort and personal boundaries of others while in the studio. Handshakes, high fives and other common forms of physical greeting are permitted. Sexual and sensual touching is categorically prohibited. Guests and staff may not discuss sexually explicit topics, share pornographic images, or display profane text. Unwanted sexual advances will result in the offender being barred, and any instance of sexual assault or indecent exposure will be reported to law enforcement. Squak Art Studio is a place for all ages and identities, and its administration takes to heart the bodily sovereignty of everyone who comes to enjoy it.